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Air Astana logo                    Caribbean Airlines Logo                        … or maybe another?

We’re Bluebox – we designed the in-flight entertainment system that redirected your browser here.

We hope you enjoyed using the IFE on board – whether that was to watch a movie, listen to music, or track your flight progress on a moving map. Now you’re off the aircraft and not connected to the system, you won’t be able to access IFE content on your device – that’s why your browser redirected you here.

At Bluebox, we’re always looking for ways to make the systems we develop even better. So, while you’re here, we’d appreciate any feedback you could give us – it’s an opportunity for us to learn and improve … or just give our team some recognition for a job well done if our platform helped make your journey a pleasant one.

For the technically-curious … the IFE system used our Bluebox Wow wireless IFE platform – we designed the underlying technology and the site your browser accessed, integrating a feature set and content selected by the airline. So we don’t pick the movies, just make sure they can play on your device.

We’re not planning on sharing your feedback with the airline, but if you’d really like us to, then you’ll need to tell us which airline, the flight # and the date you flew – use one of the feedback boxes below, and we’ll pass it on. Please note – if you experienced a technical fault, we’ll need your email address to request other details, such as what kind of device you were using, so that we can try and replicate and resolve the issue. If you already reported it to the airline, we’re probably already working on it.

2. What did you use the IFE system for?

If you'd like us respond to any questions you asked above, we'll need your name and email address. If you'd like to send your feedback anonymously, just leave these last two fields blank.