Support
We know it’s not just our innovative, award-winning technology that wins business – it’s our 10+ years supporting customers, from the small private jet operators to large global airlines. The same hard work and effort put into winning your business will remain in force to keep it.
If you’re an existing customer and need some help, use the following resources.
Our Helpdesk
Click here to log in and raise a ticket with our support team:
Team Viewer
The links below provide access to the most appropriate version of the TeamViewer application. These tie in with the system used by the Bluebox support team.
Selecting the appropriate link will start the download and install of TeamViewer.
Windows Version
http://download.teamviewer.com/download/version_10x/TeamViewerQS.exe
Apple OS X Version
http://download.teamviewer.com/download/version_10x/TeamViewerQS.dmg
If you’re having any issues with the Bluebox App for our Wireless IFE solutions, please fill in the form below and be as detailed as possible to help us diagnose and fix the problem.
Please include the following information:
- Email address
- Which App (Bluebox+ iOS, or Bluebox+ Android)
- Device make and model
- Operating system version
- Description of the issue
* These fields are required.